Summer Shipping FAQ

WARM WEATHER SHIPPING

During very warm weather, beard balms and beard & body butters may soften or even melt in transit as they sit in warm mail trucks, mailboxes or on front porches. Since melting is a natural reaction to heat and we have no control over the conditions during transit or delivery, please understand that we cannot be responsible for melted products. The quality of our products and their benefits are not affected by melting

 

WHAT TO DO ABOUT MELTING

On sunny or warm days it is best to refrigerate BEFORE opening the jars or tins.  If you open items, especially those in tins or jars, to check if melting has occurred, they may spill out and make a mess! While the look of the beard butter may arrive in a more liquid state, refrigerating the butter for approx. 15-20 minutes or leaving at room temperature will re solidify the melted butter. The quality and benefits of our products is not affected by melting