Summer Shipping FAQ
WARM WEATHER SHIPPING
During very warm weather, beard balms and beard & body butters may soften or even melt in transit as they sit in warm mail trucks, mailboxes or on front porches. Since melting is a natural reaction to heat and we have no control over the conditions during transit or delivery, please understand that we cannot be responsible for melted products.
WHAT TO DO ABOUT MELTING
On sunny or warm days it is best to refrigerate BEFORE opening the jars or tins. If you open items, especially those in tins or jars, to check if melting has occurred, they may spill out and make a mess! The quality of our products are not affected by melting.